Bill 31: A Better Deal for Consumers and Businesses Act passed First Reading on November 29, 2017, in the Alberta Legislature and received Royal Assent very quickly thereafter on December 15, 2017. Shop on-line at www.qp.alberta.ca Alberta Queen’s Printer Suite 700, Park Plaza 10611 - 98 Avenue Edmonton, AB T5K 2P7 Phone: 780-427-4952 Fax: 780-452-0668 Province of Alberta Office Consolidation Alberta Regulation 192/1999 With amendments up to and including Alberta Regulation 133/2018 Current as of October 31, 2018 CONSUMER PROTECTION ACT Special term and fees for licences The Consumer Protection Act protects consumers from unfair business practices before, during or after a consumer transaction. Alberta’s Consumer Protection Act helps protect consumers from unfair practices and businesses from unfair competition. Enhances consumer protection through remedies, enforcement tools and tougher penalties intended to discourage unfair practices in the marketplace. The Consumer Protection Act is the primary legislation that ensures transactions between businesses and consumers are conducted fairly. ALBERTA REGULATION 105/2010 Consumer Protection Act TIME SHARE AND POINTS-BASED CONTRACTS AND BUSINESS REGULATION Table of Contents Part 1 Interpretation 1 Definitions Part 2 Time Share Contracts and Points-based Contracts Contract Requirements 2 Contents of contracts 3 Contract to be signed 4 Contract to be provided to consumer (3) A collector’s licence under the Collection Practices Act is continued as a collector’s licence under Part 13 of the Consumer Protection Act and expires on December 31, 1999. Alberta’s Consumer Bill of Rights was developed to help businesses and consumers understand their rights and responsibilities in Alberta’s marketplace. The Consumer Protection Act The Consumer Protection Act (CPA) protects consumers from unfair business practices before, during or after a consumer transaction. The Consumer Protection Act Collection and Debt Repayment Cost of Credit Disclosure Credit and Personal Reports Links Filing a Consumer Complaint with Service Alberta The Consumer Investigations Unit (CIU) of Service Alberta is responsible for Alberta’s consumer protection and tenancy laws. The legislation applies if: the consumer or supplier lives in Alberta; the offer or acceptance is made in or sent from Alberta; the unfair practice is made or received in Alberta and involves a supplier’s representative. Certain sections of the Act have already come into force while others await … The Consumer Protection Act protects consumers from unfair business practices before, during or after a consumer transaction. This infosheet explains how to file a consumer complaint with Service Alberta and … The legislation applies If the consumer or supplier lives in Alberta the offer or acceptance is made in or sent from Alberta the unfair practice is made or received in Alberta Alberta’s Consumer Bill of Rights was developed to help businesses and consumers understand their rights and responsibilities in Alberta’s marketplace. AR 194/99 s25;159/2018. Bill 31 amends the Fair Trading Act and changes its name to the Consumer Protection Act Act. Shop on-line at www.qp.alberta.ca Alberta Queen’s Printer Suite 700, Park Plaza 10611 - 98 Avenue Edmonton, AB T5K 2P7 Phone: 780-427-4952 Fax: 780-452-0668 Province of Alberta Office Consolidation Alberta Regulation 246/2005 With amendments up to and including Alberta Regulation 245/2020 Current as of November 27, 2020 CONSUMER PROTECTION ACT Unfair Practices – the Consumer Protection Act.