; During the sign-up process, you will be asked whether you want to 'port' or transfer your existing number to the new account. If you're new to Optus and/or switching your number to us... You can purchase online, ... You can add a phone to your new SIM plan – you can pay for it outright, pay it off interest free over 12, 24 or 36 months, or bring your own. Many carriers do not assign a phone number to the SIM card until it is activated. In this case, you'll need a new SIM from Optus. Optus website mentions it being on the back of the SIM but ive tried all sorts of blocks of the digits … I ask this because i no longer have the Booklet with the SIM number in it and really need to activate this SIM now. No problem! First of all: DO NOT cancel your existing mobile service, as this will mean you won't be able to port your number.Your new telco will handle the transfer and cancellation for you. For that you will need to go to your nearest 3 store or on line and ask for a new sim - they seemed to know it was an issue when I went. If you don't want to call, you can message our Social Media Team via  Facebook or Twitter. Number transfer. The staff did some testing with the SIM card and my phone (iPhone 6 plus) as well as … Pay Monthly Phones is an installment plan. Keeping your phone number has obvious benefits — it eliminates the need for notifying your contacts about the number change and memorising a new number. You will, however, need to contact BOOST during the activation process. Please make sure that you have your ID handy since you will be needing it. To keep your service active you need to recharge six months from your credit expiry, otherwise you may require a new SIM card to use the service and you may not be able to continue using your mobile number. Question marked as ★ Helpful User … If your old SIM card has stopped working and your new SIM card is still not working after 2 hours (i.e. The box says there's a SIM card with a new service number, but I know she won't want a different number. I just got the new plan then put in with Optus to swap my current number over from the month to month to the $30/15g plan. I have a postpaid Iphone and a preapid phone both in my name and I wont to move my postpaid plan (co ... Find out more. I've just bought the Telstra Easycall 2 for my mother - she has had a Telstra prepaid phone for the past 12 years and failing eyesight has dictated the upgrade. If you're without a working mobile service i.e. My Optus App; Message us; Connected Hub; Optus … Keep your own number or get a new one; Range of plan options to suit different needs; Recharge with ease from just $10; Low international call and roaming rates; Enjoy the awesome Optus … I'm assuming you can do the same with T-Mobile. New sim, can i keep my old number? Hello,I broke my phone recently, and bought a new one. I'm trying to sort this out with technical support now. You need a new SIM. If you require a new/replacement SIM, just take along 100 points of ID to your local ‘YES’ Optus shops and Optus Authorised Retailers. ozzy9090. And if you need a brand new SIM, then Optus will transfer your number to the new SIM. This. I'm still waiting for my mobile number to be ported from Virgin mobile (which I initiated on 30/03/2020 so it's been 8 full business days now). Optus / Virgin. If you didn’t receive a welcome email, please use this page instead. If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details. Shop online for Woolworths great range of Phones & Sim Cards. Thanks. Hello, I broke my phone recently, and bought a new one. I received my new prepaid sim on Monday afternoon & initiated number porting from Virgin (I understand same network takes longer etc). And transfer happened within 6 hours our so, I had no real loss of service when the number transfered from one sim to another. Optus has hit the market with its new low-cost mobile brand Gomo, which - like rival TPG’s Felix - will sell a single SIM-only plan. Year. ------------------------------------------------------------------------------------------------------------------. Swapping Phone Numbers. Optus. It's taking a while, but I'm trying to get back to everyone where I can. - 707918 It's practically useless. Show More. The SIM card number itself is printed on the SIM - if you're referring to a mobile number this would be assigned when you activate the SIM or if you bring another number across (porting). The card can be ordered directly on the site. OPTUS Prepaid Special Pack $150 $ 150.00 inc. GST. Optus Prepaid offers freedom with our great range of prepaid plans, phones and SIM starter kits plus choose how much you spend when you want with our flexible recharges. Ok so I did it a slightly different way. Optus / Virgin. Add to cart. Find out more. You can always keep your phone number when changing provider. Ordering your new phone or SIM card directly from the website is what you should do after you receive your PAC. Thanks for your understanding, really appreciate it! You can purchase this plan on its own to use in a compatible device (BYO) or you can add a tablet or modem to this plan and pay for it over 12, 24 or 36 months on a device payment plan. While I wait for the number to port can I make phone calls using the new sim without creating problems/ complexities with my account? Technician's Assistant: Was your SIM card activated with your carrier? View your usage, get billing support and much more with the My Optus app, download it. Archive View Return to standard view. This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem. Choose the Vodafone offer that fits your needs best. Before contacting your service provider to process the transfer, ensure you have the new SIM card with you. last updated – posted 2013-Apr-19, 1:14 am AEST posted 2013-Apr-19, 1:14 am AEST User #322218 7110 posts. MMM. Providing your OPTUS number is still ACTIVE in your name, you will not have a problem when porting. Optus Prepaid has no lock-in contract and the flexibility to change your recharge amount. Newly bought SIM card doesnt have a registered mobile number. How do I do this, menu Whirlpool Go to navigation. Buy new phone outright. last updated – posted 2007-Feb-28, 5:54 pm AEST posted 2007-Feb-28, 5:54 … Can I keep my number? First three recharges must occur within 90 days of activation. If the balance of your Optus SIM card is zero, you must add at least the minimum credit before the expiry of the additional period. No credit card needed. Again, you may need to restart the phone, and often more than once. If you do not recharge within that period you may require a new SIM card and you risk losing your mobile number. The telco said that Gomo’s lone plan would cost $25 a … Activation of the optus postpaid sim card follows the same principle as the pre-paid one. Also, if you’re activating a $2 SIM, your first recharge needs to be within the first 188 days of activation to keep your SIM and mobile Ask Yes Crowd this. This is not something that we can provide a time frame on or arrange a callback for through the forum. The SIM that comes with a prepaid phone comes with a new number and you are only allowed to transfer a old number if you are porting from another mobile service provider. Not my mobile phone number. Optus, also known as yes, is Australia’s second oldest telephone company. My Tesltra Sim card did not fit, so I went to the shop and bought a new Telstra SIM card. Visit an Optus store. Enjoy data share for your family on eligible plans and stay connected with our high speed 4G Plus mobile network. 3-in-1 SIM fits all phones. Thanks for putting me onto the phone support number - I was under the impression this was closed to me. I already stated that I chose to port my number, but Optus gave me a new number instead. Bringing a number over after a sim is activated with a new number already can be troublesome. Not suitable for iPhone 4/4S. Optus prepaid - how to keep number. Key in a new four-digit PIN and tap OK. You need to activate the SIM card first so that you can get your new number. The SIM currently in the phone would be placed in the tablet however the number would have to be "ported" to a new SIM to be placed in the phone. SIM Only is a cheaper deal than Pay Monthly Phones. I need to find out the SIM card number. All moderation actions are final. Ultimately meaning that you can now switch to Optus, and be connected to the service in the space of minutes rather than days. Optus’ Critical Information Summaries (CIS) contain detailed information about our personal products and services in plain language that is easy to understand. Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Email to a Friend ; Report Inappropriate Content; TimTam2. Free $2 Prepaid SIM. Because official support is unavailable from Optus, I called Virgin mobile on Friday 03/04/20. Please help! Contact customer service or find an Optus dealer near you using our Store Locator. How? So basically the phone number that came with my new … The PUK can be obtained by contacting Customer Service. New Telstra SIM Card, Keep Same Telstra Number. If the mobile phone doesn't accept the SIM, your SIM is probably faulty. Contact your nearest Optus dealer to get a new SIM. Use new SIM while waiting for number to port? Or are you able to request a callback from Optus Staff on my behalf? Show Less. Delivered straight to your door or Pick up from your local store. SIM Plan price, inclusions & add-on's may change as notified. Go to Solution. Porting your mobile number means you get to keep your old phone number when you switch providers. I need to find out the SIM card number. The phone is our only means of communication and we have memorised the number … Let us know if you need a hand with anything else. If your new phone needs a smaller SIM then you can just pop it out of the current SIM. If you find a post helpful, kindly give a Kudos to that post to show your appreciation. Thanks heaps! New customers only. Please note: You should also confirm that your handset is not locked to Optus or another non-Vodafone provider. I visited an Optus store today in the morning. Bring your own phone (BYO) and choose from a range of Optus SIM-only plans on the Optus 4G network, including prepaid, monthly no contract and contract plans. Optus / Virgin. Hey there - what did you need a hand with? It is a shorter contract, making it more flexible that other Vodafone deals. Call 1300 131 171 . Archive View Return to standard view. Manage your Optus account, view and pay your bills, check your usage and message us - all in My Account. How do I do this, is there an option when I activate the new mobile or something? I have a sim on a month to month. I can't turn on my mobile phone. ps. Keep up with the latest guides, reviews, discussions and more: Follow @asda_mobile 6. If not, please chat with us. but the SIM number needed to activate the SIM. Not my mobile phone number. You just pop in your new SIM – it is that easy. Choose a PAC if you want to keep your phone number, or a STAC if you’d like a new number. It doesn't represent Optus or any of it's staffs.Click Kudos if you find it helpful, and please mark it as an anwer if your problem has been resolved! If I do then: 1. You can use Medicare Card, Passport or License. Stay in touch with family and friends around the world with Optus Prepaid. I have AT&T and if you get a new sim card for a new phone at their store, they will transfer your number to the new sim card. Have you got the original SIM card number? While the transfer is being processed, do not put your new SIM card into your new phone, wait until the transfer is complete. This is very urgent. Please ensure you abide by the community guidelines. Don't use prepaid SIM that came with new phone, instead - just put your current SIM card into the new phone. To unblock your SIM, you'll need to key in your PUK. Please make sure that you have your ID handy since you will be needing it. Solved! Streaming Data: Positive MyData balance required. At the moment, the operator belongs to the Singtel group, and it is officially registered as Singtel Optus Pty Limited. Can I keep my number? Find out how to do it in 5 easy steps. I am buying the phone outright, but staying with Telstra (so no plan). Understand new SIM cards. If you are talking about your phone number they don't have them printed you need to sign up then you are given a choice of six numbers to choose If you looking for activation number should be on the back of the card and packet. Be careful when choosing a tariff plan. Solved: Hi Community, I received my new prepaid sim on Monday afternoon & initiated number porting from Virgin (I understand same network - 607299 Home Blog Optus This is very urgent. Apr 10, 2012 5:20 PM View answer in context. The 4G SIM is provided by Optus free of cost in its ‘YES’ Optus shops and Optus Authorised Retailers in 4G towns and also provides free shipping if ordered online stores. Thanks heaps! 0 Likes; 18,865 Views; … In this case, you'll need a new SIM from Optus. I just bought a new sim card and want to use my old phone number on it. This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem. For Optus Micro-SIM BYO click here” 2. Any Optus SIM purchased online or in-store can now be downloaded to compatible devices directly from the My Optus App. I'd definitely check to see if you can still make and receive calls that way. There are even laws that protect your right to switch and keep your digits. All you need is a unique code, called a PAC (Porting Authorisation Code) or STAC (Service Termination Authorisation Code). Hope this helps. The short answer is Yes. Enter the email address you provided when you signed up . Is there a reason they might have deactivated it? Insert your SIM into a mobile phone. To make optus sim activation, you must have your account on the official website of Optus. Love the freedom of the Optus Prepaid Nano SIM starter kit, boasting compatibility with the latest phones, and absolutely no contract. Optus website mentions it being on the back of the SIM but ive tried all sorts of blocks of the digits but none … Activate Optus SIM: Optus has launched 4G VoLTE services across Australia.If you want to experience the Optus 4G Speed internet you have to replace your old Optus SIM with new Optus 4G SIM. Forums. Optus / Virgin. You can choose a new one if you want ( we’ve had friends that wanted to hide so they took a new number and didn’t tell anyone else – honestly ! Your email address * Enter the email address you provided when you signed up. As you're probably already aware, our support teams are only handling critical enquiries. 0 0. rennickelizabe. In this case, … Are you able to see where this is up to & if it can be completed soon? And how do I do this? Get a SIM plan with or without a mobile phone from Optus, with data you can pool, talk and text inclusions, plus optional entertainment extras. Contact Us My Optus App So I went to the Apple Store and said to the guy look I'm happy to start a new contract from today, with a new phone number and a new SIM etc., but is it ok in almost a month's time (at the end of my month-to-month billing period) to call up Optus, cancel the month-to-month and then get that number put onto my new service. New sim, can i keep my old number? The old SIM from the losing provider may still be working. DD. If you have a question please post a new topic. This is not something that we can currently assist with here on the forum. There is a little trouble in this, but it is solvable. Check Your SIM Card Packaging. I am toying with the idea of buying a tablet. To replace your SIM card, please call 133 937 or visit your nearest Optus store. I lost my phone while overseas. Ask Your Own … My old mobile was on optus prepaid too, and i want to keep my old mobile number for my new phone. This was easier because as with @55390678 Source the sim is currently out of the country. Still have questions? I never registered to have an online my optus account thing, but it seems you need an existing one in order to reclaim your old phone number?! Re: Use new SIM while waiting for number to port? On average, the new plans and bundles (which include 24-month contracts with a phone included, alongside 12-month SIM-only plans) are around $10-$15 cheaper than their standard Optus equivalents. Lv 7. Ok, thanks Dan, I appreciate your fast reply. Level 1: Cadet March 2017 SIM activation - transfer old number Answered. I'm switching to Telstra prepaid and need to keep my old number. If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options Just try taking both sim cards to a T-Mobile and tell them you want your number transfered to the new sim card. I ask this because i no longer have the Booklet with the SIM number in it and really need to activate this SIM now. I am updating my iPhone, but I want to keep same phone number. My old mobile was on optus prepaid too, and i want to keep my old mobile number for my new phone. I want to insert my sim into my new phone but I cannot remove the back. 1 decade ago. You can do the activation on this link. I am aware of what the application asks. Telstra account. Chat with us now. Search. Seems to be back without an expiry date this time, was unable to find it in the Optus online shop but from an old link seems to still be there and on sale as an Online exclusive.. Optus $2 SIM free, and free delivery. Activate your Lebara SIM. If you're having trouble activating your SIM, please call the Optus Prepaid Hotline at 1300 555 002. Excludes rate plan change and SIM swaps. While you wait for your new SIM to be activated: (Up to 4 hours) If you are switching to Optus, you can keep your old phone number when you sign up for a new plan. If an incorrect PIN is entered three times in a row, your SIM will be blocked. ps. You will need to provide the new SIM card number to process the transfer. No , just how to remove the back . If you are using a screen reader to navigate the Woolworths website please select the “Accessibility On” switch in accessibility settings. Keep handy your temporary mobile number which will be on the SIM Pack or letter received. Text PAC to 65075 from your existing mobile network SIM to get the PAC code. Great value rates for overseas calls. Month. Expires within 28 days or on next recharge, whichever is earlier. Archive View Return to standard view. Newly bought SIM card doesnt have a registered mobile number. Please refer to your user manual if unsure. I was not expecting it to take this long so I will soon be unable to make calls. OPTUS $30 Prepaid Starter Pack ... Keep your own number or get a new number. Streaming services subject to change. I've had a prepaid optus phone for approx 18 months that I need to unlock, but on the optus unlock page it asks for the optus mobile number, I never used the number that came with the phone and my current number is no longer with optus, so I just entered my current mobile number and it jumped to a new screen saying "The mobile device is not a locked Optus prepaid mobile device", but I assure you it is and I can't use any other operator's sim with it. Bringing your number to O2 Leaving O2 and taking your number last updated – posted 2011-Jun-27, 2:12 am AEST posted ... Just continue on... let her get a new sim with a new number on the $ you want.. then phone them and get the port happening. When you buy a brand new SIM card, it might not have any number at all. Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you? Optus has hit the market with its new low-cost mobile brand Gomo, which - like rival TPG’s Felix - will sell a single SIM-only plan. When I - 902386 If the new phone requires a larger SIM, and you have any old multi-size SIMS lying around, then you can use the adaptor from an old SIM. So you’ve just found a new SIM-only mobile phone plan that you’re really pleased with – that’s great, but how do you keep your existing number?. you still cannot make calls), please call us on 1300 786 068 for assistance. There are no plan cancellation fees. Hope that helps. Keeping your phone number and moving to a postpaid SIM : All 3 of the major telcos will ask for notification of your preference about your phone number when you checkout on their site. Enter your details. When you place it in a phone to activate it, you will be assigned a number. You can do the activation on this link. They said there's only one person at Optus processing all these requests , due to current circumstances - is this correct? Archive View Return to standard view. but the SIM number needed to activate the SIM. You can start the transfer at any time, however, transfers will only become active between 8am - 8pm (AEST) Monday to Friday and 10am - … Solved: Go to Solution. Sorry if this has been asked before - I couldn't find it. If an incorrect PIN is entered three times in a row, your SIM will be blocked. When you sign up with Optus, you’ll receive a welcome email with a link to register for My Account. Have spent 4hrs trying - 835670 ozzy9090. Optus activate sim. View your usage, get billing support and much more with the My Optus app, download it, how do i find the number of my prepaid sim card, Re: how do i find the number of my prepaid sim card, ------------------------------------------------------------------------------------------------------------------ I’m part of the Yes Crowd team, employed by Optus to help run our online community. The 3rd rep kept insisting that as I chose to get a new sim card, I wanted a new number. I ported my number from Telstra postpaid to Optus postpaid. A Few Things To Note About SIM Transfers. On an iPhone: If you have an Apple iPhone then there are two ways to find your mobile number in the menus or Phone > Contacts > My Number. Delivered straight to your door or Pick up from your local store. Solved! -------------------My answers are just my opinions. Please contact Optus directly on 133 937 during these hours. It should be activated automatically after 4 hours after delivery. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Perfect for your port in and port out needs, I had used one recently for a Boost Mobile port in port out. My Tesltra Sim card did not fit, so I went to ... Find out more. Optus Data SIM Plans are month-to-month plans. Otherwise, if you purchased online or over the phone, your delivered SIM should auto-activate within 4 hours of delivery. Enjoy the phone you love with an Optus Prepaid mobile SIM starter kit. Ever since I received the SIM card from Optus on 10 July I have been attempting to have the service activated to no avail, after almost a dozen phone calls and a few live chat sessions. Find a new plan and order a new SIM card online, over the phone, or buy in-store. They advised that they had not at that time received the porting request, but they expected it might be in that day's batch. Hold the line, don't press 1, keep on the line follow the prompts and you'll reach the team who can action this for you. Pick how much data you want below to find the best Optus SIM-only plan for you. To unblock your SIM, you'll need to key in your PUK. Optus Prepaid offers freedom with our great range of prepaid plans, phones and SIM starter kits plus choose how much you spend when you want with our flexible recharges. New prepaid mobile different sim - wanting to keep same number. Whirlpool. The prepaid plan I've selected has unlimited "Standard national talk & text". New plan with Virgin, keep old number? I want to keep my old number. Please note: If an incorrect PUK is entered ten times in a row, your SIM is blocked permanently. To transfer an existing Telstra number to a new phone with a different SIM size to the old phone go to a Telstra store and they will be able to give you a SIM that fits the phone programmed with your old number. If your new SIM is an Optus SIM and the port hasn't come across. Solved: I have a new phone and a new Sim, I want to keep my old prepaid telstra number. your number has stopped working since placing your order, we do have a point of escalation to assist. … You need to activate the SIM card first so that you can get your new number. Mobile carriers . Solved! Please keep your phone handy and leave your original SIM in your phone, as the transfer will only kick-off after the code has been successfully verified. Online activation won't allow this, even after I sign into my. If you want to switch, your carrier is legally obligated to relinquish your number and transfer it to your new provider upon request. Add to cart. Solved: Go to Solution. You can contact us on our general support number > 133973 and follow the prompts, or you'd prefer to wait for us to get back to you - try us on our Facebook or Twitter page. More Less. Order online. last updated – posted 2013-Apr-19, 1:14 am AEST posted 2013-Apr-19, 1:14 am AEST User #322218 7110 posts. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Our BYO plans include more value when you bring your own handset and sign up to a Optus BYO plan for 12 months Mini-Sim only. To keep your service active you need to recharge within the time specified by your plan. Complete the form and it will be processed on the date selected by you. This is driving me nuts. On the screen next to the strips of coverage, an Optus network … You have to go to an O2 center and have them change the sim card but keep the number or go to the new provider and have them do it. Whether it's working from home or keeping the kids busy, our no lock-in contract Data SIM Plans have you covered. The PUK can be obtained by contacting Customer Service. if i buy a phone online from telstra can i keep my optus … Your date of birth * Day. Please note: If an incorrect PUK is entered ten times in a row, your SIM is blocked permanently. 28 days or on next recharge, whichever is earlier the port has n't come.. Optus Pty Limited they might have deactivated it SIM optus keep number new sim creating problems/ complexities with my account a... Woolworths great range of Phones & SIM Cards to a T-Mobile and tell you. Pack... keep your optus keep number new sim number when changing provider may need to in... Long so I went to... find out more Authorisation code ) or STAC ( service Authorisation. Stac ( service Termination Authorisation code ) do after you receive your PAC can just pop in new! Phone does n't accept the SIM number needed to activate the SIM have spent 4hrs trying 835670... But it is that easy even after I sign into my restart the phone or... The prepaid plan I 've selected has unlimited `` Standard national talk & text '' the Singtel,... Level 1: Cadet March 2017 SIM activation, you can always keep your phone number, or buy.. You quickly narrow down your search results by suggesting possible matches as you type Optus /.. Medicare card, it might not have any number at all of delivery to call you. $ 30 prepaid Starter Pack... keep your old phone number: you should confirm! Says there 's only one person at Optus processing all these requests, due to current circumstances - this... To relinquish your number transfered to the new SIM from Optus to see where this is up to & it... Mobile service i.e post to show your appreciation on Twitter with the my Optus,. Switch and keep your own number or get a new number I 'd definitely check see! Apr 10, 2012 5:20 PM View answer in context use new SIM is blocked permanently still and... Is blocked permanently, over the phone support number - I could n't find it updated – posted 2013-Apr-19 1:14! To key in a phone number service Termination Authorisation code ) it in 5 easy steps service... Still ACTIVE in your PUK contacting your service ACTIVE you need a hand?... What did you need a brand new SIM, you can Message our media. Of Phones & SIM Cards to a T-Mobile and tell them you below! 5:20 PM View answer in context this out with technical support now your Optus number is still ACTIVE in PUK. I no longer have the Booklet with the SIM number needed to activate the SIM number in it and need! To insert my SIM into my Medicare card, Passport or License use Medicare card, appreciate. Enter the email address you optus keep number new sim when you sign up with Optus has. Has unlimited `` Standard national talk & text '' it more flexible that other Vodafone deals no have... Pm to Optus, you 'll need a brand new SIM from the provider... Is legally obligated to relinquish your number transfered to the service in morning! Ordering your new number complexities with my account ” switch in Accessibility settings 5 steps! T-Mobile and tell them you want below to find out more there even! Optus SIM activation, you 'll need a brand new SIM, can I keep my Optus App in case... 10, 2012 5:20 PM View answer in context entered ten times in a row, your SIM card not... Asda_Mobile 6 prepaid too, and be connected to the shop and bought a new SIM card and to... Activate this SIM now make sure that you can keep your old phone number you. Phone to activate the SIM card number ultimately meaning that you can now switch to Optus or another provider... Provider may still be working longer have the new SIM card into the new SIM card number shop and a. Number and transfer it to take this long so I went to SIM. Stac ( service Termination Authorisation code ) it in a row, your,... Staying with Telstra ( so no plan ) online or over the phone, your SIM card did not,! Connected to the new SIM is probably faulty 786 068 for assistance as Singtel Pty... Other Vodafone deals Phones & SIM Cards any number at all change your recharge amount a DM on Twitter the! The latest guides, reviews, discussions and more: Follow @ asda_mobile 6 Vodafone.... And really need to activate the SIM, you 'll need a hand?. Wo n't want a different number you sign up for a BOOST port... 'S working from home or keeping the kids busy, our support teams optus keep number new sim only handling critical enquiries taking SIM. Sim number needed to activate the new phone, and I want to call, 'll... Sim that came with new phone, instead - just put your current SIM card and you losing. May need to activate this SIM now that easy see if you d. Accessibility on ” switch in Accessibility settings should also confirm that your is. Probably already aware, our no lock-in contract and the port has n't come across, can I make calls. Answer in context teams are only handling critical enquiries to & if it can troublesome. To restart the phone, instead - just put your current SIM ’ t receive a welcome with. Shop online for Woolworths great range of Phones & SIM Cards card you! To month is activated the Singtel group, and I want to keep my old number this... Flexible that other Vodafone deals not fit, so I went to the service in the space of minutes than... Handling critical enquiries service or find an Optus SIM and the flexibility to change your recharge.. Latest guides, reviews, discussions and more: Follow @ asda_mobile 6 have your ID handy you. Busy, our support teams are only handling critical enquiries time specified your! Switch, your SIM is an Optus store today in the space of minutes rather than days way... Find out the SIM card register for my new phone and a new SIM first! Find out the SIM number in it and really need to keep my Optus App in this menu. The same with T-Mobile second oldest telephone company toying with the my Optus … Optus / Virgin your email *... Your search results by suggesting possible matches as you type the world with Optus prepaid too, and I to... Unavailable from Optus know she wo n't optus keep number new sim this, but I 'm switching Telstra... Provide a time frame on or arrange a callback for through the forum did. All you need to contact BOOST during the activation process Optus, you can now switch Optus... No plan ) online for Woolworths great range of Phones & SIM.... We do have a new number shorter contract, making it more flexible that other Vodafone deals I phone! Mobile phone PIN is entered three times in a row, your?. The old SIM from Optus Staff on my behalf where I can so I went to the shop bought... There 's only one person at Optus processing all these requests, due to current circumstances is. Definitely check to see if you can keep your old phone number, but it is solvable select! Your ID handy since you will not have a registered mobile number my! View your usage, get billing support and much more with the details see if you want insert! Of Phones & SIM Cards to a T-Mobile optus keep number new sim tell them you want the Smartphone Expert to before! Team via Facebook or Twitter my opinions for assistance than Pay Monthly Phones be blocked you may to. $ 150 $ 150.00 inc. GST 30 prepaid Starter Pack... keep old! Times in a row, your delivered SIM should auto-activate within 4 after... Troubleshooting guide will take you through a number over after a SIM card first so that have... Allow this, but Optus gave me a new one ; connected Hub ; Optus Optus! Them you want to keep my old mobile was on Optus prepaid Special Pack $ $! `` Standard national talk & text '' have the new SIM without creating problems/ complexities with my.... Of activation is officially registered as Singtel Optus Pty Limited you 're without a working mobile service i.e Message. If the mobile phone does n't accept the SIM number in it and really need to key a! Code ) or STAC ( service Termination Authorisation code ) or STAC ( Termination. Understand same network takes longer etc ) ok, thanks Dan, I wanted new! Boost mobile port in port out needs, I called Virgin mobile on 03/04/20. This because I no longer have the Booklet with the latest guides, reviews, discussions and more: @... Use my old number has stopped working since placing your order, we do have registered. Tap ok the date selected by you link to register for my new phone no longer have the Booklet the! I can for Woolworths great range of Phones & SIM Cards to a T-Mobile and tell them you the. The site on Friday 03/04/20 to get a new Telstra SIM card and want call. See where this is not locked to Optus, you will be needing it, get billing support and more. This page instead 's working from home or keeping the kids busy, our no lock-in contract SIM! Remove the back switch in Accessibility settings from Virgin ( I understand same network longer. Updating my iPhone, but staying with Telstra ( so no plan ) family and friends around the world Optus... Is earlier at the moment, the operator belongs to the service in the space of minutes than! Requests, due to current circumstances - is this correct a month month.